Fitnyc module 11 mobile analytics overview for fit

MARSHALL SPONDER FASHION INSTITUTE OF TECHNOLOGY WEBMETRICSGURU INC

Mobile is creating big challenges and opportunities.

Differences You Need To Know About WEB ANALYTICS MOBILE APP ANALYTICS Session tracking done primarily thru cookies and Javascript Session tracking done primarily thru UDID (Android) and with sessions (iOS) Human user interface is keyboard and mouse based Human user interface is gestural and touch- based Web measurement model is centered around page views, referrals, search, and visits Measurement model is less about referrals and search and more about engagement and loyalty Unique visitors are tied to individual or server IP addresses Unique visitors are difficult if not impossible to measure; instead we look at sessions

How to Evaluate Products Dashboard view Support for specific analyses you need Ability to get to go beyond vanity metrics with more emphasis on engagement and ultimately revenue Referral code for campaign tracking Integration how easy or hard it is particularly with the other data sources that matter to you Pricing model FREE generally means free but Enterprise products are priced differently on purpose Worry more than a little about the cross device problem

Best Practice: Chose A Product That Includes Campaign Management Functionality Built In

Easily 40 Analytics Products Specific To Mobile

Configurable Dashboard Trend Analysis Funnel Analysis Cohort Analysis Campaign Analytics Drill Down Segments Cost Google Analytics N/A Free Flurry N/A Free Apsalar Free Localytics $95/month For 1 app MixPanel Unclear Enterprise Model Kontagent Enterprise Model How to Assess Various Mobile Analytics Products

Flurry Free / Market Leader Excels at in-application engagement Custom events Whats Lacking Meaningful Segmentation Support for Cohort Analysis Customer-centered Funnels

Localytics

Enterprise Products

Vanity Metrics Number of app downloads Total number of sessions Total number of first time users DAU Unique Users

For Mobile Applications Downloads are not enough Need to drive 1x usage an astounding 25% of people download an app and use it 1x only Need to drive 3x usage what the industry defines as loyalty

Mobile is the only media time that is growing 45%$ 25%$ 17%$ 9%$ 7%$ 4%$ 44%$ 26%$ 16%$ 8%$ 8%$ 6%$ 43%$ 26%$ 15%$ 7%$ 7%$ 9%$ 42%$ 26%$ 14%$ 6%$ 5%$ 12%$ 38%$ 20%$ 12%$ 4%$ 5%$ 20%$ 0%$ 5%$ 10%$ 15%$ 20%$ 25%$ 30%$ 35%$ 40%$ 45%$ 50%$ TV$ Online$ Radio$ Print$ Other$ Mobile$ Source:(eMarketer,(August(2013( U.S.$Consumer$Media$Consump2on$Share$ 2009$ 2010$ 2011$ 2012$ 2013$

0 20 40 60 80 100 120 140 160 Am azon eBay W al-M art Apple Target BestBuy The Hom e Depot Ticketm aster Etsy Low es (Millions) Source: comScore Leading Retailers' Digital Audience Popula on By Device Desktop Only Desktop + Mobile Mobile Only Retailers are seeing huge mobile audience gains

Mobile is now ~25% of e-commerce traffic PC Tablet Smartphone 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Source: Monetate Ecommerce Website Traffic By Device

Over 1/5th of Internet traffic is now from mobile 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Dec-08 Apr-09 Aug-09 Dec-09 Apr-10 Aug-10 Dec-10 Apr-11 Aug-11 Dec-11 Apr-12 Aug-12 Dec-12 Apr-13 Aug-13 Dec-13 Source: StatCounter, December 2013 Global Internet Traffic Desktop Vs. Mobile

Mobile video is booming 0 1 2 3 4 5 6 7 8 2011 2012 2013 2014 2015 2016 2017 MillionsofTerabytesPerMonth Source: Cisco, 2013 Global Mobile Video Traffic Will Con nue To Surge

Pandora 85% Facebook 65% Twi er 80% 0% 25% 50% 75% 100% 2008 2009 2010 2011 2012 2013E %ofTrafficfromMobile Source: Mary Meeker, Kleiner Perkins, companies, BII es mates Mobile Usage: Pandora, Twi er, Facebook Social and music are now mostly mobile

Mobile is driving all of Facebooks revenue growth Total Ad Revenue Mobile Ad Revenue $ 0 $ 500 $ 1,000 $ 1,500 $ 2,000 $ 2,500 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 Millions Source: Facebook Facebook Ad Revenues

We spend 1 hour a day on our smartphones Other 10% Visit Websites 15% Games 9% Social Networking 17% Talk 28% Text 21% Breakdown Of The Average Smartphone Owner's Daily Time-Spend On Average, U.S. Smartphone Owners Spend 58 Minutes Daily On Their Phones Source: Experian Marke ng Services, May 2013

Source: comScore, Telefonica, Macquarie Capital (USA), December 2011 Each device has a different prime time Share Of Device PageTraffic Over A Day:

~80% of smartphones run Android Android Apple iOS Microso BlackBerry Other 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 ShareofGlobalUnitSales Source: IDC, Strategy Analy cs Global Smartphone Market Share By Pla orm

Whats Next?

PCs are now small share of connected devices Personal Computers Smartphones Tablets Smart TVs Wearables 0 200,000,000 400,000,000 600,000,000 800,000,000 1,000,000,000 1,200,000,000 1,400,000,000 1,600,000,000 1,800,000,000 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013E Units Global Internet Connected Device Shipments

Almost 1 billion smartphones shipped in 2013 Samsung Apple Huawei LG Lenovo Sony Ericsson ZTE Nokia Windows Phone BlackBerry HTC Motorola Other 0 25,000,000 50,000,000 75,000,000 100,000,000 125,000,000 150,000,000 175,000,000 200,000,000 225,000,000 250,000,000 275,000,000 300,000,000 325,000,000 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 UnitsShipped Global Smartphone Shipments By Manufacturer

WhereWe AreDevices PCs Tablets Smartphones ConnectedTVs ConnectedCars Wearables WhereWere GoingThings Smart homes Smart cities Smart offices Smart factories

Mobile is enabling new forms of entertainment, communication, media, and commerce.

Mobile check-ins are flat https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

Foursquare Check Ins are dropping https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

CHART: Android Browser Gains In Global Mobile Web Usage https://mail.google.com/mail/u/0/#search/business+insider/142380352479c6b3

CHART: Android Browser Gains In Global Mobile Web Usage https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

Mobile Services Are Improving The Lives Of Consumers, And Rewriting The Rules For Online Marketers https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

Types of Mobile Campaigns https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

Users still research online but often prefer to purchase in the store, but that is changing https://intelligence.businessinsider.com/location-technology-is-transforming-business-and-the-lives-of- consumers-2013-11

In the United States, mobile doubled its share of digital ad spend to 15% of the total. Ad exchanges, supply-side platforms, and mobile ad networks are all reaching for scale and the latest ad technology. Increasingly, the lines between them are blurring. Programmatic is growing at a fast clip in the United States, 56% annually by some estimates. And within programmatic, real-time biddi

Fitnyc module 11 mobile analytics overview for fit

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Text of Fitnyc module 11 mobile analytics overview for fit

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